Privacy Policy

The privacy of guests and homeowners of Urban Shores is of utmost importance to us. Rest assured we will never rent or sell your information to a third- party.

Personal Information That We Collect
While using the Urban Shores website, we collect certain information from our Guests and Homeowners that is necessary for providing you with exemplary service.

This information includes:

Information that is collected automatically through use of the Urban Shores website: This information is used to determine visitor’s usage of the Urban Shores website and includes cookies.

We may gather browser information, IP addresses, mobile device identifier details, visitor’s location, click-stream and website data such as, the time a visitor accessed the website, properties viewed, the duration on the site, referring site, destination sites, etc.

You may choose to have your computer warn you each time a cookie is being sent, or you may choose to turn off all cookies, via adjusting your browser settings, e.g. Chrome. Each browser varies, so review your preferred browser’s Help menu to learn the correct way to modify your cookie preferences.

Information that is provided to Urban Shores voluntarily such as name, email address, and contact information.
Urban Shores does not automatically collect the personal email information of visitors to its website for use in its communications. Website visitors may opt-in to receive service and location updates from the website form or via our social media pages.

Past Guests with whom Urban Shores has had a relationship may receive communications and notifications about new products and may choose to opt-out of such notifications at any time.

We may use your personal information to contact you to ask for your input on reviews, surveys or other forms of research, but these contacts will be limited.

All marketing and product emails that Urban Shores sends will contain the ability to “unsubscribe” or “opt-out” in accordance with the CAN-SPAM Act.

Urban Shores will only share information with third-party vendors with your direct consent. For example, if a Guest has requested for us to connect them with a third-party vendor or to purchase services from a third-party vendor on their behalf in connection with their booking (e.g., an insurance provider or activities provider), then this information may be shared with the third party to coordinate booking.

If you are a vendor and have agreed to let us market your service, we may market to you through, or refer you to, a third-party system. In these situations, you are authorizing Urban Shores to disclose to these third-party vendors the information required to book your accommodation and to receive the relevant services from third parties. Third-party vendors are not controlled by Urban Shores and personal information shared with them is subject to their privacy policies and practices.

Urban Shores will share information in furtherance of public safety and in compliance with the law. Upon receipt of the legal process or upon a valid official request from a government entity, Urban Shores will disclose information to the courts, law enforcement, or other governmental authorities as required by law. This disclosure will be done if such disclosure is reasonably necessary to comply with legal process, to respond to verified requests regarding a criminal investigation, to administer agreements with the users of our service, for fraud investigation, or to protect the rights, property, or safety of Urban Shores, its employees, customers, and members of the public.

Urban Shores will not sell, rent, lease or share your personal information with any other parties. The information we gather is used in the manner outlined above and in the exchanges that are required as part of the property rental process.

The most recent version of our Privacy Policy will be found here.

Urban Shores respects the privacy and wishes of visitors to its website and those who have opted-in to receive our company communications.

Users may opt-out of receiving communications from Urban Shores by emailing: susanne@urbanshores.com

Urban Shores reserves the right to modify its Privacy Policy at any time without prior notice.

Urban Shores Privacy Policy is not a legal contract and does not facilitate or represent any legal rights or obligations.